ez99 supports responsible gaming. If you need help, visit Responsible Gaming.

For many ez99 members, the VIP program is more than a title — it is genuine recognition of your loyalty. Every time you play, whether on slot machines, live casino tables, or sports betting, every activity counts and converts into VIP points that bring you closer to the next level.

Ez99 built this VIP program on one core principle: loyal members deserve better treatment. Not just bigger bonuses, but also more personalised service, higher withdrawal limits, and access to exclusive promotions unavailable to regular members.

ez99

Five VIP Levels at ez99

The ez99 VIP Program is divided into five distinct tiers. Each tier has its own eligibility requirements and comes with increasingly attractive privileges as you move up:

🥉

Bronze

Cumulative deposit
RM500 – RM4,999
  • 5% deposit bonus
  • RM3,000 daily withdrawal
  • Standard support
  • Monthly promotion access
🥈

Silver

Cumulative deposit
RM5,000 – RM19,999
  • 8% deposit bonus
  • Daily withdrawal RM8,000
  • Priority support
  • 0.5% weekly cashback
🥇

Gold

Cumulative deposit
RM20,000 – RM79,999
  • 12% deposit bonus
  • RM20,000 daily withdrawal
  • Personal account manager
  • 1% weekly cashback
  • Exclusive birthday gift
💎

Platinum

Cumulative deposit
RM80,000 – RM299,999
  • 15% deposit bonus
  • RM50,000 daily withdrawal
  • 24/7 account manager
  • 1.5% weekly cashback
  • Exclusive event invitations
👑

Diamond

Cumulative deposit
RM300,000 and above
  • Deposit bonus up to 20%
  • Unlimited withdrawal limit
  • Dedicated personal account manager
  • 2% weekly cashback
  • Premium gifts & benefits
ez99

Key Benefits of the ez99 VIP Program

In addition to automatic upgrades based on cumulative deposits, ez99 VIP members enjoy a range of privileges designed to make your gaming experience more comfortable and rewarding:

Personal Account Manager

Gold members and above are assigned a personal account manager reachable directly through a dedicated communication channel. No need to queue in general support.

Higher Withdrawal Limits

The higher your VIP tier, the more you can withdraw each day. Diamond members enjoy unlimited daily withdrawals.

Weekly Cashback

Every week, a portion of your net losses is automatically returned to your account as cashback. No complicated wagering requirements.

Birthday & Festive Gifts

Ez99 values the special occasions of VIP members. Exclusive bonuses and surprise gifts will be credited on birthdays and major festive seasons.

Fast Deposit & Withdrawal Processing

VIP members' deposit and withdrawal requests are processed with priority. For Platinum and Diamond members, withdrawals are typically completed within 30 minutes.

Exclusive Promotion Access

VIP promotions are not publicly advertised. As a VIP member, you will receive personalised offers tailored to your playing habits.

Benefits Comparison by Tier

The table below compares the key benefits available at each ez99 VIP level. Use it as a guide to understand what awaits you at every tier:

Benefits Bronze Silver Gold Platinum Diamond
Deposit Bonus 5% 8% 12% 15% 20%
Daily Withdrawal RM3K RM8K RM20K RM50K Unlimited
Weekly Cashback 0.5% 1% 1.5% 2%
Personal Account Manager
Priority Support
Birthday Gift
Exclusive Event Invitations
ez99

VIP Points System and How It Works

Every gaming activity at ez99 earns you VIP points that count toward your progress to the next tier. The system is designed to be fair, transparent, and easy to understand for all members.

VIP Points Calculation Formula

VIP points are calculated based on your total valid betting amount, not solely on wins or losses. This means you keep earning points even on unlucky days.

1
Points per RM10
Slot Wagering
0.8
Points per RM10
Casino Wagering
0.5
Points per RM10
Sports Betting
2×
Points Multiplier
On Your Birthday

Your VIP points are recalculated monthly based on the past three months of activity. If your activity drops significantly, your VIP level may be reviewed. However, ez99 provides a sufficient transition period before any demotion takes effect — you will be notified in advance via email and in-app notification.

Tips to Maintain Your VIP Tier

  • Playing consistently every week is more effective than playing big once a month.
  • Take advantage of the double points promotions regularly held on weekends and festive seasons.
  • Enable in-app notifications on the ez99 app so you never miss a bonus points opportunity.
  • Check your VIP dashboard regularly to track your progress toward the next tier.
ez99

VIP Program FAQ

The ez99 VIP Program works automatically — no separate registration required. Once you reach the cumulative deposit amount needed for the Bronze tier (RM500), your account will be upgraded automatically and you will receive a notification via email and the app.

VIP tiers are reviewed every quarter based on your most recent three months of activity. If your wagering activity falls below the minimum requirement for your current tier, your tier may be adjusted. ez99 will send a 30-day warning before any changes take effect, giving you enough time to maintain your eligibility.

The timeframe depends entirely on your activity. Tier upgrades are processed automatically as soon as the cumulative deposit requirement is met — this can happen within days or months depending on the frequency and size of your deposits. There is no set minimum period.

Yes, VIP points can be redeemed as playing credits or bonuses for use on future wagers. Redemption rates and wagering requirements vary by VIP tier — Gold members and above enjoy more flexible redemption terms. Full details are available in your VIP dashboard after login.

ez99 VIP weekly cashback is credited every Monday and carries a significantly lower wagering requirement than standard bonuses. For Platinum and Diamond members, cashback is credited as withdrawable balance after meeting a 1× wagering requirement only, making it one of the most player-friendly cashback offers in the industry.

Important Reminder: The ez99 VIP Program is designed to reward your loyalty — not to encourage you to spend beyond your means. Always set a daily limit and play responsibly. Visit Responsible Gaming for further guidance.

VIP Tier Summary

  • Bronze — RM500+
  • Silver — RM5,000+
  • Gold — RM20,000+
  • Platinum — RM80,000+
  • Diamond — RM300,000+

Why Choose ez99 VIP?

  • Automatic upgrade with no additional registration
  • Weekly cashback with no complicated process
  • Personal account manager from Gold tier onwards
  • Priority withdrawal processing
  • Personal gifts on birthdays & festive occasions

How to Check Your VIP Level

Login to your ez99 account, then go to the Profile → VIP Status to view your current tier, accumulated points, and progress to the next tier.

Bahasa Melayu